US vs EU Tenant
How to tell whether your account is on the US or EU tenant, and which base URLs to use.
How to know if your account is on the EU tenant, and what your links should look like if you are.
Trint tenants
Trint has two entirely separate customer-facing tenants, one in the US and one in the EU. User accounts on one tenant will not work in the other tenant — you can tell which tenant you are a member of by checking the URL that you log in with. US tenant customers log in at https://app.trint.com, while EU tenant customers log in at https://app.eu.trint.com.
US vs EU endpoints
The API URLs for the two tenants follow the same scheme as the login links above.
If you are using the API for the US tenant, you will be using URLs based on the https://*.trint.com pattern. If you are using the API for the EU tenant, you will be using URLs based on the https://*.eu.trint.com pattern.
| Service | US tenant | EU tenant |
|---|---|---|
| Login | https://app.trint.com | https://app.eu.trint.com |
| Upload | https://upload.trint.com | https://upload.eu.trint.com |
| API | https://api.trint.com | https://api.eu.trint.com |
Match the tenant in every request
Use the base URL that matches your tenant for every call. An API key issued on one tenant will not authenticate against the other tenant's endpoints.
Example request
Listing your Trints on the EU API — note the eu. in the host:
curl --request GET \
-u "AK-12345ABCDE:this15SECRET_CXJK3ctglt6LOpYxRmZ" \
--url 'https://api.eu.trint.com/transcripts/?limit=100&skip=0' \
--header 'accept: application/json'